Where can I find my student’s schedule?
Go into ParentVUE or StudentVUE.
How do I get onto ParentVUE?
The parent will first need to contact the student’s school to obtain an activation code. Once they have the activation code, they should go to the RCPS website and click ParentVue/StudentVue at the top of the page. Then, they follow the directions. If they need step-by-step instructions, those instructions may be found on our website under the Parents menu and then select Parent Resources for Virtual.
How do I change my address?
Go onto ParentVUE and on the Home page, click on the link “Online Registration is Currently Open: Begin Registration” or click Online Registration in the upper right-hand corner. Click Begin Registration. On the Welcome page, follow the self-guided process.
If they don’t have ParentVUE, they need to get onto ParentVUE.
Why can’t my student see anything in Canvas?
Teachers must publish their courses before students are able to see them. Most teachers will not publish their courses until Sunday night or Monday morning.
How does my student log on to Canvas?
Go to the RCPS website and from the Students menu, select Web Based Student Programs and Canvas. The student will login to Office365 using their RCPS email address.
Student Example: rsmit123@students.rcps.info
Students user name is the first letter of the first name, the first 4 letters of the last name, then the last 3 numbers of the student ID number.
The student’s password is their student ID number, unless the student has changed it.
How can I monitor my student’s progress in Canvas?
You may see what is happening by becoming a Canvas observer. In order to establish an account, you will first need a pairing code from your student’s Canvas account. Have your student log on to Canvas. Select the Dashboard, choose Account and then Settings. Once in Settings, select Pair with Observer. Copy the Pairing Code to be used with the Canvas Parent account.
Once you have the pairing code, go to the RCPS website. From the Parents menu, select Resources and Canvas LMS Parent Account. From there, follow the directions to set up the account. If you need further instructions, go to the RCPS website. From the Parents menu, select Parent Resources for Virtual. Scroll down to the Canvas Observer information and you may watch the video to establish an account or download an instructional sheet for step-by-step instructions.
I am new to RCPS, how do I register my student for school?
On the RCPS website, under the Parents menu and select Parent Resources for Virtual. Choose the middle option, Online Forms and Registration. Under the button that says Login and to the right, click on More Options. Then, Create a New Account. Follow the instructions and enter the information as requested. You should receive a call from the school registrar or school secretary to make an appointment to complete the registration process.
I already have a student in RCPS. How do I register my other student?
Go onto ParentVUE and on the Home page, click on the link “Online Registration is Currently Open: Begin Registration” or click Online Registration in the upper right-hand corner. Click Begin Registration. On the Welcome page, follow the self-guided process.
If they don’t have ParentVUE, they need to get onto ParentVUE.
How are you going to take attendance if my student does not enter the school building?
All students who either participate during live instruction or complete assignments and/or assessments will be considered present.
Students must log onto Canvas and complete assignments each school day
At 5:00 p.m. each day, a robocall will be sent for those students who did not attend and participate during synchronous (live) instruction and have not completed assignments/assessments for the day.
Students will have until the next morning to log into Canvas and complete assignments. This will accommodate working parents who need to help their student with virtual learning.
What happens if my student’s computer is not working correctly?
We have a Technology Help Desk you may call, 853-6070. Or, if you would prefer, we have on-demand technology assistance Monday – Friday, 12:00 – 1:00 p.m. at Lucy Addison, James Breckinridge, Crystal Spring, Fairview, J.P. Fishwick, Patrick Henry, and William Fleming. In addition, on-demand assistance is available at Patrick Henry and William Fleming on Thursdays, 5:00 – 6:00 p.m.
How can I find information about childcare?
Go to the RCPS website. Click on Re-opening Schools. In the left-hand column, you will find Childcare Options. You may sign up for childcare using the Smart2Start website link.